How AI Is Changing the Hospitality Industry

Gene Marks
Sep 18, 2023

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How the restaurant industry is stabilizing after a rough three-plus years

Few industries have sustained as many losses during the pandemic as the food service industry. And now, due to labor shortages and rising inflation rates, restaurant owners must brace themselves to face a new set of challenges as they attempt to reopen their doors. Fortunately, recent developments in technology are making the recovery process a little easier. In this episode, Gene Marks and Sam Zats, co-founder and CEO of Craftable, discuss how new hospitality platforms are helping restaurant owners regain their momentum despite the difficult economy.

Listen here: https://sba.thehartford.com/media/podcasts/hospitality-and-ai/

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Gene Marks

Columnist on smallbiz, economy, public policy, tech for The Guardian, The Hill, Philly Inquirer, Wash Times, Forbes, Entrepreneur. Small Business owner and CPA