Susan Walsh / AP

Included in President Joe Biden’s infrastructure initiative — otherwise known as the American Jobs Plan — is a call to pass the Protecting the Right to Organize (or PRO) Act. It’s uncertain how much, if any, of the PRO Act’s provisions will be included in a final infrastructure bill but if it does become law, your business needs to be prepared.

The PRO Act was passed by the House of Representatives in March, but not yet by the Senate. The legislation would change existing labor rules that could impact how businesses classify independent contractors. …

Just last month it was revealed from an investigation of IRS data by media platform ProPublica that — surprise, surprise — the wealthiest of the wealthy (Bezos, Buffet, Musk, etc.) did not pay their “fair share” of income taxes over the past 15 years. What do we mean by “fair share?”

The bipartisan Tax Foundation says that the average federal tax rate for all taxpayers, after you take into considerations deductions, credits and exemptions, was 13.3% in 2018. Bezos, in 2017, paid no taxes. Elon Musk’s “true” tax rate was about 3.4%, and Warren Buffet’s was 0.1%, …

(Photo credit should read GERARD JULIEN/AFP via Getty Images)

Ever heard of the “metaverse?” It’s coming. And if you’re using or implementing a CRM system you better be prepared for enormous changes.

The metaverse is the next level of the Internet. It’s not just Facebook or Google. It’s a vision that spans many companies both that exist and will soon emerge. It’s taking today’s two-dimensional experience that we have using laptops, tablets and mobile devices and expanding it to three dimensions by leveraging very lightweight augmented and virtual reality glasses.

“You can think of the metaverse as an embodied Internet,” Facebook’s Mark Zuckerberg recently told Casey Newton of The…


Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 -Amidst varying reports, Amazon denies it’ll accept crypto and Bitcoin swiftly dropped.

This past week, Amazon addressed speculation that it would be accepting Bitcoin by the end of 2021 sharing that the claims were in fact false. The rumors surrounding the tech giant and cryptocurrency started after a job listing for a “Digital Currency and Blockchain Product Lead” was posted last week and caused a surge in Bitcoin to $39,000, which then quickly dropped to less than $37,000…

© Christopher Furlong/Getty Images

Originally published at on July 28, 2021.

Every business I know, big and small, is struggling with severe worker shortages. Sure, you can blame extended unemployment benefits, lack of child care and employee reticence to return to work in light of health concerns. All of these factors are part of the problem today. But we had these problems well before COVID-19. Even in early 2019, there were 7.3 million open jobs that needed to be filled.

So COVID is not really to blame for our country’s ongoing worker shortage. What’s really to blame? …

Michael Hinkelman

Originally published at

More than half of our country’s small businesses are owned by people over 55. Many are thinking of succession planning. If you’re in that group, you may have a built-in buyer: your employees. If so, your enterprise may be a good fit for an employee stock ownership plan.

These are more common than you may realize. According to the latest figures from the National Center for Employee Ownership, such plans, known as ESOPs, were at more than 6,300 companies in the United States, holding total assets of more than $1.4 trillion and covering 14 million employee-owners.

I have a client who was the victim of a ransomware attack. As a result of this attack, all her files were locked and encrypted. She was told that if she paid $100, she would get a “key” with a special code to decrypt her files. They wanted the $100 to be paid in Bitcoin. She didn’t know what to do. However, the ransomware attackers provided a toll-free number for her to call.

You heard right. A toll-free number. To call the ransomware attackers. So she did. “They walked me through the entire process,” she told me. “They were actually…


Originally published at

Here are five things in technology that happened this past week and how they affect your business. Did you miss them?

1 — Facebook Pay buttons are coming to online stores in August.

Facebook announced this past week that-beginning in August-it will be expanding Facebook Pay to help support web-based purchases and transactions. Facebook Pay will now allow customers who are based in the US to purchase items from businesses that are powered by Shopify. When users visit a seller that uses the platform, they will be able to buy something with a saved PayPal account…

Kathy Willens/AP

Originally published at on July 25, 2021

We’ve been reading about the airline industry’s troubles with unruly passengers. Most of these problems are due to frustrations with wearing masks. But unfortunately, it’s not just the airlines that are experiencing rude customers. Small businesses around the country are also having this problem, and it has nothing to do with masks.

Christopher Morales, who owns the Golden Crown Panaderia, a bakery and sandwich shop in Albuquerque, New Mexico, has seen a significant rise in unruly customer behavior this year.

“One of my employees was ripped into by a customer about us…

Episode 64

Having spent over 30 years designing, conducting, and publishing peer reviewed research on the ethical applications of influence and why people say yes to requests, Dr. Robert Cialdini joins host Gene Marks to talk about the seven core principles behind the art of influence.

Listen in as they talk about how reciprocity, scarcity, authority, commitment and consistency, liking, consensus, and unity can help persuade people and how they relate to businesses like yours.

Listen to the full episode on the your favorite podcast platform including Apple Podcasts and Spotify.

Gene Marks

Columnist on smallbiz, economy, public policy, tech for The Guardian, The Hill, Philly Inquirer, Wash Times, Forbes, Entrepreneur. Small Business owner and CPA

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